Shipping policy

Thank you for shopping with ATIRO. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and ship your orders.

Order Processing

  • All orders are processed within [1–2 Business Days] after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales, festive seasons, or promotional events, processing times may be slightly longer.

Shipping Methods

We offer the following shipping options:

  • Standard Shipping – Delivery within [4–7 Business Days]

  • Express Shipping (if available) – Delivery within [2–4 Business Days]

Shipping options available at checkout may vary depending on your delivery location.

Shipping Charges

  • Free Shipping on eligible orders above ₹[AMOUNT].

  • For orders below the free shipping threshold, shipping charges will be displayed during checkout before payment.

  • Any applicable shipping fees are non-refundable unless required by law or due to our error.

Delivery Timeframes

Estimated delivery times are:

  • Metro Cities: [2–5 Business Days]

  • Other Cities & Towns: [4–7 Business Days]

  • Remote Locations: [5–10 Business Days]

Please note that these are estimated delivery times and may vary due to courier operations or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A tracking link to monitor your shipment in real time

If you do not receive your tracking information within [24–48 Hours] after shipment, please contact us at Support@atiro.in.

Delivery Issues and Delays

While we work with trusted courier partners, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • High shipping volumes

  • Natural disasters

  • Government restrictions

  • Incorrect or incomplete shipping addresses

  • Courier service disruptions

If your order is significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply for re-delivery.

  • ATIRO is not responsible for orders delivered to an incorrect address provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed after multiple attempts, the package may be returned to us by the courier partner.

In such cases, we will contact you regarding re-shipment. Additional shipping charges may apply.

Damaged or Missing Packages

If your package arrives damaged, appears tampered with, or is missing items:

  • Contact us within [24–48 Hours] of delivery.

  • Include your order number and clear photos of the package and products.

  • We will investigate the issue and work toward a suitable resolution.

International Shipping

[Currently, ATIRO ships only within India.]

If international shipping becomes available, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

ATIRO

Email: Support@atiro.in

Customer Support: 24x7

We are always happy to help and will respond as quickly as possible.