Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, you can contact us at mailshivanshthakur@gmail.com. 
Contact us on Whatsapp: 8651562717

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at mailshivanshthakur@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at Whatsapp: 8651562717


At ATIRO, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy carefully.

Return Eligibility

You may request a return if the following conditions are met:

  • The return request is made within [7 Days] of receiving your order.

  • The item is unused, unwashed, unworn, and in its original condition.

  • All original tags, labels, and packaging are intact.

  • The item is returned with the original invoice or proof of purchase.

We reserve the right to decline returns that do not meet these conditions.

Return Timeframe

  • Return requests must be submitted within [7 Days] of delivery.

  • Once your request is approved, the product should be shipped or picked up within the timeframe communicated by our support team.

How to Request a Return

To initiate a return:

  1. Contact us at Whatsapp: 8651562717

  2. Provide your order number and the reason for the return.

  3. Include photos if the product is damaged, defective, or incorrect.

  4. Our team will guide you through the return process.

Refund Process

Once we receive and inspect the returned item:

  • We will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method.

  • Refunds are generally completed within [3–5 Business Days], depending on your payment provider or bank.

Shipping charges, if any, are generally non-refundable unless the return is due to our error or a defective product.

 

Contact Us

If you have any questions regarding returns, exchanges, or refunds, please contact us:

ATIRO

Whatsapp: 8651562717

Email: Mailshivanshthakur@gmail.com

Customer Support: 24x7

Our team is committed to assisting you and will respond as quickly as possible.