Privacy Policy

Last Updated: 10 July

Welcome to ATIRO . We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Payment Information (processed securely by our payment partners)

  • Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referring Website

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Process payments

  • Send order confirmations and shipping updates

  • Respond to customer support requests

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted or with your consent)

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic

  • Personalize your shopping experience

  • Measure marketing performance

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including:

  • Shopify (e-commerce platform)

  • Payment Gateway Providers

  • Shipping and Logistics Partners

  • Analytics Providers (such as Google Analytics)

  • Marketing and Email Service Providers

These providers may collect and process your information only as necessary to provide their services and in accordance with their own privacy policies.

5. Payment Information

For your security, ATIRO does not store your complete payment card information.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption and security measures.

6. Data Security

We implement reasonable technical, administrative, and organizational safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Information Sharing

We do not sell or rent your personal information.

We may share your information only with:

  • Payment processing providers

  • Shipping and delivery partners

  • Technology and website service providers

  • Legal authorities when required by applicable law

  • Business advisors or auditors where necessary

Any such sharing is limited to what is reasonably necessary for the stated purpose.

8. Customer Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our marketing emails, we may send updates about new products, promotions, and offers.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

10. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

12. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page with the revised "Last Updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

ATIRO

Email: Support@atiro.in

Business Address: Atiro.in

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

We will make reasonable efforts to respond to your inquiries as promptly as possible.